In HealthCenter21: Medical Office Assistant, students gain understanding of the technical and interpersonal aspects of administrative assisting and develop the ability to apply these skills in the proper situation.

Students explore nine units of instruction based on CAAHEP and ABHES standards, including:

• Medical Office Assistant

• Office Environment

• Office Equipment

• Telephone Etiquette

• Appointments

• Written Communications

• Medical Records

• Accounting

• Insurance and Coding

Students also build a foundation of skills through repeated exposure to important core themes, including:

• Personal Responsibility

• Communication

• Confidentiality

• Career Development